FAQ
Frequently Asked Questions (FAQ)
1. What is Auretta?
Auretta is fashion retailer known for offering a wide range of stylish and high-quality clothing for women. We provide a diverse selection of clothing, including, swimwear, causal, formal and accessories..
2. How do I place an order?
Placing an order with us is easy! Simply follow these steps:
- Browse our products/services and select the ones you'd like to purchase.
- Add them to your cart.
- Click on the cart icon in the upper right corner of the page.
- Review your order and proceed to checkout.
- Provide your shipping and payment information.
- Confirm your order, and you're all set!
3. What payment methods do you accept?
We accept credit cards and Apple Pay. Please note that available payment methods may vary depending on your location.
4. How long does shipping take?
Shipping times may vary depending on your location and the shipping method you choose during checkout. We strive to process and ship orders as quickly as possible. You can find more information about estimated delivery times on our Shipping Policy page.
5. Can I track my order?
aYes, you can track your order by clicking on the tracking number provided by e-mail. We'll also send you email updates with tracking information once your order is on its way.
6. What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order, please review our Return Policy for detailed information on how to initiate a return or exchange.
7. Do you offer international shipping?
Yes, we offer international shipping worldwide. Shipping costs and delivery times may vary depending on your location. Please review our International Shipping Policy for more details.
8. How can I contact your customer support team?
Our customer support team is here to assist you. You can reach us by emailing contact@auretta.com. Visit our Contact Us page for more information.